Data Protection Policy for Checkpoint Feed

1. Introduction

This Data Protection Policy outlines how we collect, process, and safeguard personal data of individuals who engage with our computer games, whether through downloading, purchasing, installing, or playing them. The world of computer games is built on digital infrastructure, and we recognize the importance of handling personal information responsibly. As a company involved in developing, distributing, and supporting computer games, we are committed to transparency, privacy, and legal compliance in all matters related to data processing.

2. Scope and Application

This policy applies to users of our computer games and services, including players who:

• Register or log into a game account,
• Purchase titles from our digital store,
• Participate in beta programs or in-game events,
• Submit feedback or contact support,
• Interact with our website or game client.

It applies to single-player, multiplayer, and online-connected games and any accompanying desktop software, launchers, or support systems.

3. Categories of Personal Data Collected

We collect various types of data necessary for the operation, support, and improvement of our games. Depending on the user’s interaction, the data may include:

• Identification Data: Username, player ID, email address, account nickname, and region.
• Device and System Information: Operating system, hardware specifications, IP address, system language, screen resolution, and crash reports.
• Game Interaction Data: Playtime, progression status, achievements, unlocked content, multiplayer activity, and in-game behavior analytics.
• Transactional Data: Game purchases, subscription status, downloadable content ownership, and purchase history.
• Communication Data: Chat messages, support requests, submitted forms, and player feedback.
• Behavioral Data: Mouse and keyboard activity (where collected for gameplay), preferences, and interactions with user interfaces.
• Optional Data: Avatars, social media tags (if connected), and participation in community events or loyalty programs.

We do not collect sensitive personal information such as government-issued ID numbers, unless specifically required for age verification or regulatory compliance and with explicit consent.

4. How Personal Data Is Collected

• Direct Input: During account registration, payment processing, or when submitting feedback.
• Automated Collection: Via telemetry embedded in our games that tracks performance metrics, error reports, and user behavior.
• Cookies and Tracking Technologies: On our websites and launchers for session management and experience optimization.
• Third-Party Integrations: Through social logins, payment providers, or linked gaming platforms (e.g., Steam, Epic Games), which may transmit data based on your permissions.

We always aim to collect only the data strictly necessary for each feature or purpose.

5. Purpose of Data Processing

• Game Access and Functionality: To authenticate users, store saved progress, synchronize cloud data, and enable multiplayer features.
• Transaction Fulfillment: To process purchases, grant licenses, manage digital rights, and issue invoices or confirmations.
• Customer Support: To respond to user requests, investigate technical issues, and track problem resolution history.
• Game Improvement and Analytics: To optimize gameplay performance, detect bugs, improve balance, and understand player engagement.
• Marketing and Communication: To deliver game-related news, promotions, and updates to those who have opted in.
• Community Features: To allow participation in forums, tournaments, chat systems, and social features within the games.
• Legal Compliance and Security: To prevent fraud, enforce our terms, comply with tax and legal obligations, and protect our users and systems.

We do not use your personal data for automated decision-making or profiling that would have a legal or significant impact without your knowledge and consent.

6. Legal Basis for Data Use

• Contractual Necessity: To fulfill agreements when you purchase or use our games.
• Legitimate Interest: For service improvement, fraud prevention, and maintaining game performance.
• Legal Obligation: To meet accounting, consumer protection, and other legal requirements.
• Consent: When you opt in to receive marketing communications or use optional services (which can be withdrawn at any time).

We always clarify the legal basis before collecting data and inform you of your options where applicable.

7. Data Retention

We retain personal data only for as long as it is needed for the stated purposes. Specific retention periods include:

• Accounts: Stored as long as the account is active or until the user requests deletion.
• Transactions: Retained for several years for compliance with tax and financial regulations.
• Support Interactions: Typically retained for 1–3 years for reference and service quality assurance.
• Analytics Data: Anonymized when possible and used to improve future releases and patches.

Once data is no longer required, we delete or anonymize it securely using industry-standard procedures.

8. Data Security

• Encryption: Applied to personal data in transit and at rest.
• Access Controls: Limited internal access to sensitive data on a need-to-know basis.
• Firewalls and Monitoring: Active threat detection and intrusion prevention systems.
• Security Reviews: Regular audits, code analysis, and infrastructure vulnerability scans.
• Incident Response: Structured protocols to handle any data breaches with timely notification to affected users, where required by law.

We also encourage players to use strong, unique passwords and to enable additional protections where available on connected platforms.

9. Data Sharing

We do not sell your personal data. However, in certain circumstances, we may share your data with:

• Third-Party Service Providers: Including payment processors, cloud storage vendors, analytics partners, or anti-cheat services, all under strict confidentiality agreements.
• Platform Partners: When purchases or logins are completed through integrated systems like third-party launchers.
• Legal Authorities: When compelled by court orders or to comply with legal investigations or obligations.
• Affiliates and Subsidiaries: When supporting centralized account services across multiple games or brands within our company.

All parties we work with are contractually obligated to protect your data and process it only as instructed.

10. International Transfers

Some data may be processed outside of your country of residence. Where international transfers occur, we implement proper safeguards to ensure your rights remain protected, such as:

• Standard contractual clauses,
• Data encryption during transfer,
• Verification of data processing adequacy in the recipient country.

We aim to maintain consistency in the level of protection, regardless of where your data is processed.

11. Your Rights

As a data subject, you have the right to:

• Access: Obtain a copy of the personal data we hold about you.
• Rectification: Correct inaccurate or outdated information.
• Erasure: Request deletion of your data under certain conditions.
• Restriction: Limit how we process your data, temporarily or permanently.
• Portability: Receive your data in a structured format for use with other services.
• Objection: Decline processing for direct marketing or where our legal basis is legitimate interest.
• Withdraw Consent: Revoke permission for data uses where your consent was required.

To exercise your rights, you may contact our support or data protection team. We will respond within the legally required timeframe and provide updates on the progress of your request.

12. Children’s Data

Our games are generally intended for users above a certain age threshold, depending on rating systems and local laws. We do not knowingly collect personal data from children without verifiable parental consent. If such data is discovered, it will be promptly deleted.

13. Changes to This Policy

We reserve the right to update this policy to reflect changes in legal requirements, technology, or the nature of our services. When significant changes occur, we will notify users in an appropriate manner. Your continued use of our games after such updates implies acceptance of the revised policy.

14. Contact Us

If you have questions, requests, or concerns about this Data Protection Policy or your personal data, please reach out to our Data Protection Officer via the contact details provided in your account settings or customer support portal.

We are committed to protecting your privacy and providing a safe and secure gaming environment across all our computer game titles.