Privacy Policy – Checkpoint Feed

This Privacy Policy describes how your personal data is collected, used, stored, and protected when you access, install, register, or interact with our computer games and related services. We understand the importance of your privacy and are committed to ensuring transparency and accountability in the way we process your data.

By using our games, websites, applications, or customer services, you consent to the practices detailed in this Privacy Policy. If you do not agree with the terms herein, please refrain from using our products and services.

1. Introduction

This Privacy Policy applies to all users of our computer games platform, including players who access our titles through desktop applications, game clients, download portals, or subscription services. Whether you play single-player campaigns, engage in multiplayer matches, or participate in beta testing, we may collect certain types of information necessary to operate and enhance our platform.

2. What Data We Collect

a. Personal Identification Information

• Full name and date of birth (for age verification)
• Email address and username
• Account password (encrypted)
• Country, region, and time zone
• User profile data such as avatars or bios

b. Technical and Device Data

• Operating system and hardware specifications
• GPU, CPU, RAM, and display resolution
• Device identifiers (such as serial number or machine ID)
• Installed software and background applications

c. Gameplay and Account Activity

• Game history, achievements, rankings, and scores
• Time spent in-game and session frequency
• In-game behavior such as settings and controls used
• Multiplayer activity, matchmaking logs, and communication records

d. Payment and Transaction Data

• Game purchases, downloadable content, or subscription details
• Billing address and payment method (processed securely)
• Transaction timestamps and product licenses

e. Communication and Support Records

• Messages sent through our support system
• Feedback, surveys, and bug reports
• Chat messages in-game or on forums (if applicable)
• Reported issues and resolutions

3. How We Use Your Information

• Account Management: Create and maintain user profiles, save preferences, and allow login.
• Gameplay and Features: Track progress, achievements, and unlockables, and support multiplayer infrastructure.
• Purchases and Billing: Process orders, activate licenses, and confirm payments.
• Customer Support: Provide assistance, resolve complaints, and handle refund requests.
• Updates and Notifications: Inform users about software patches, maintenance windows, and policy changes.
• Analytics and Performance: Monitor system load, detect bugs, and evaluate gameplay trends.
• Fraud Detection and Enforcement: Detect cheating, hacks, or unauthorized account access.

4. Legal Bases for Data Use

• Consent: Where you voluntarily provide information or accept optional features like newsletters.
• Contract: To fulfill our service agreement with you when you create an account or make a purchase.
• Legal Obligation: To comply with tax, financial, or government regulations.
• Legitimate Interest: To improve our services, maintain platform integrity, and ensure safety.

5. Data Sharing

a. Service Providers

• Payment processors
• Cloud hosting platforms
• Anti-cheat software vendors
• Support and moderation tools

These partners are contractually obligated to handle your data securely and only for the intended purpose.

b. Legal and Regulatory Disclosures

• When required by law, court order, or governmental request
• To defend against legal claims or enforce our rights
• In connection with investigations involving fraud, security threats, or illegal activities

c. Corporate Changes

In the event of a business restructuring, merger, or sale, your information may be transferred as part of the transaction, subject to the protections outlined in this Privacy Policy.

6. Data Retention

We retain your personal data only as long as necessary to achieve the purposes listed in this Privacy Policy or to comply with legal obligations. The criteria we use to determine retention periods include:

• The duration of your active account status
• Legal and regulatory requirements
• The existence of any ongoing disputes or claims

Data no longer needed is securely deleted or anonymized.

7. Your Rights

You may have the right to access, correct, delete, or limit the use of your personal information. Depending on your jurisdiction, you may also:

• Request data portability
• Withdraw consent for non-essential processing
• Object to data processing based on legitimate interest
• Lodge a complaint with a regulatory authority

You can exercise these rights by contacting our support team. Verification of identity may be required.

8. Children’s Privacy

Our services are not intended for children under the age of 13 (or higher depending on local laws). We do not knowingly collect data from minors without parental consent. If such information is inadvertently collected, we will delete it promptly upon discovery.

9. Data Security

• Encryption of sensitive data
• Firewalls, antivirus software, and secure coding practices
• Role-based access controls for internal staff
• Regular audits and vulnerability assessments

Despite our best efforts, no security system is infallible. Users are encouraged to use strong passwords and enable available security features.

10. Cross-Border Data Transfers

Depending on your location, your information may be transferred and stored in servers located in other countries. We ensure that such transfers comply with relevant legal requirements and that appropriate safeguards are in place.

11. Cookies and Tracking Technologies

Our platform may use cookies and similar technologies to:

• Maintain session states
• Measure user engagement
• Analyze performance and traffic patterns
• Provide personalized experiences

Most browsers allow you to manage or disable cookies, but doing so may affect the functionality of some features.

12. Updates to This Policy

We may revise this Privacy Policy from time to time to reflect changes in laws, technology, or business operations. When updates are made, the “Effective Date” below will be changed. Continued use of the platform after such changes indicates your acceptance of the new policy.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the way your personal data is handled, please reach out to our support or privacy department.